The safety and security of our guests is the top priority of the MCCA’s Public Safety Department. We employ highly-trained security professionals to staff the Boston Convention & Exhibition Center, the John B. Hynes Memorial Convention Center and the Boston Common Garage 24-hours a day, 7 days a week.  All public safety personnel are trained and certified in CPR / First Aid and AED operation.

Our building security services and leading-edge technologies are some of the most comprehensive in the industry. Our 24-hour command centers are integrated with the City of Boston’s emergency first responders, and each center maintains and operates cutting-edge fire, security surveillance, and staff-monitored access control systems.

In addition, the MCCA’s Public Safety Department is responsible for the following:

• Professional response to all emergency situations
• Show and building-specific threat assessments
• Emergency evacuation planning and implementation
• Floor plan and room layout approval
• Coordination with local first responders
• Online lost and found tracking